Omundu Magazine ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, how we protect it and your rights in relation to it.
This policy covers all interactions with Omundu Magazine including our website, newsletter, merchandise store and photography sales.
1. INFORMATION WE COLLECT
We collect your email address when you subscribe to our newsletter.
When you purchase merchandise or photography prints from our store, we collect:
- Billing and shipping address
- Phone number (where provided)
- Order and payment details
Payment information is processed securely by our third-party payment provider (such as Stripe or PayPal). We do not store your card number, CVV or full payment details on our servers at any time.
If you contact us by email, we retain only the information necessary to respond to your message.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes only:
- To send you the Omundu Magazine newsletter (email subscribers)
- To process, fulfil and deliver your orders (shop customers)
- To send you order confirmations and shipping updates
- To respond to your enquiries and provide customer service
- To maintain records required for accounting and tax purposes
- To improve our website and services
We do not use your information for any other purpose without your explicit consent.
3. PHOTOGRAPHY AND IMAGE RIGHTS
Omundu Magazine photographs individuals at public events, community gatherings and cultural occasions. Where we sell prints of photographs featuring identifiable individuals, we take reasonable steps to ensure those individuals have consented to commercial use of their image.
If you are the subject of a photograph sold or displayed on our site and have concerns about its use, please contact us immediately at omundumagazine@gmail.com. We will review your request promptly and remove or restrict the image where appropriate.
- We do not sell your personal information to any third party
- We do not share your information with advertisers
- We do not use your information for targeted advertising
- We do not store payment card details on our servers
- We do not send you marketing emails unless you have subscribed or purchased from us
5. HOW LONG WE KEEP YOUR INFORMATION
- Newsletter subscriber data: until you unsubscribe
- Order and customer data: 7 years for accounting and legal compliance purposes
- General enquiry emails: 12 months
You have the right to request access to the personal information we hold about you, to correct inaccurate information, and to request deletion of your information where we are not legally required to retain it.
You may unsubscribe at any time by clicking the unsubscribe link in any email we send. You may also email us at omundumagazine@gmail.com to be removed from our list entirely. We will action this within 5 business days.
This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access your personal information and to challenge its accuracy.
UK and European residents
If you are located in the United Kingdom or European Union, you have additional rights under the UK GDPR and EU GDPR including the right to data portability, the right to restrict processing and the right to lodge a complaint with your local data protection authority.
We handle your information in accordance with Namibia's Electronic Transactions and Cybercrime Act and applicable data protection principles.
To exercise any of your rights, contact us at omundumagazine@gmail.com. We will respond within 30 days.
Our website is hosted by Bluehost. Our payment processing is handled by third-party providers such as Stripe or PayPal. Our newsletter may be managed through a third-party email platform. Each of these providers operates under their own privacy policies and security standards. We choose providers carefully and only work with those who maintain appropriate data protection standards.
Our website uses basic cookies to improve your browsing experience and to enable the shop to function (for example, to remember items in your cart). These cookies do not collect personal information beyond what is necessary for the site to work. You can disable cookies in your browser settings, though this may affect some site functionality.
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. However, no internet transmission is completely secure and we cannot guarantee absolute security.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.
If you have any questions, concerns or requests relating to this Privacy Policy or the way we handle your personal information, please contact us:
We take privacy seriously and will respond to all enquiries within 48 hours.
